Case StudyAccenture / Facilitation Training

Online Facilitation Training

Practicing how to Host like a Pro with an eager group from Accenture

The Challenge

How might we train Accenture’s Change Facilitation Community in the art of online facilitation.

Mischief Approach

A 9 hour online facilitation training broken down into 3 sessions of 3 hours where participants respectively dove deeper into workshop design, hosting like a pro and group dynamics.

Results

  • Exercises directly applicable into their own daily facilitation practice

  • Setting clear knowledge, skills and attitudes for an online Accenture facilitator

  • Establishing a shared language amongst e-facilitation within the team

  • Peer to peer learning as well as expert feedback

“This training is a true gift for me as a Facilitator. Apart from enriching my toolset it also helps me fine-tune my skills and behavior as a facilitator as the training provides time and space to practice, receive feedback, and reflect. This definitely helps me make a bigger impact with my participants."

Jeroen de GrootDesign Thinking Lead, Accenture NL

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